Lakeside Stamford will replace EConsult with the online consultation platform Doctrin

A new online method for patients to have a medical consultation is to start in Stamford.

‘Doctrin’ will replace the EConsult system currently used by Lakeside staff at Sheepmarket Surgery in Ryhall Road and St Mary’s Medical Center in Wharf Road on March 23.

He is due to start at The Hereward Practice in Bourne on Wednesday March 9 and has already been kicked off at Lakeside training in Oundle.

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Dr Sara Hall, Lakeside Stamford GP Partner, said: “Doctrin has been very well received by patients at other Lakeside practices, who have performed over 13,000 consultations to date, with patient feedback consistently showing that 90% of respondents would recommend the platform.”

She added that the system, which can be used on computers and mobile devices, provides the information medical staff need to respond quickly and effectively.

“It gives our patients an additional choice of how and when to contact us and I want to reassure those who do not wish to use an online platform, we can be contacted through the usual methods,” Dr Hall said.

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The system has proven beneficial for hearing-impaired patients. After answering the relevant questions, the consultation takes the form of a web-chat between the patient and a member of the medical team.

Patients over 18 need an NHS ID for Doctrin. This is available online or by downloading the NHS app.