Ministry of Health: the online appointment system for 112 government clinics is down until July 20, 2022

The Ministry of Health (MOH) today announced that its The online clinical appointment system is currently experiencing technical difficulties with ongoing efforts to correct the problem. A total of 112 government clinics are affected by the technical problem, the system expected to return to normal only after July 20, 2022.

Shared via its official Facebook page, the MOH said the affected government clinics are located in 7 states in Malaysia. These include Selangor, Negeri Sembilan, Federal Territory of Labuan, Kelantan, Terengganu, Pahang and Melaka.


At this time, the MOH is advising Malaysians wishing to make an appointment to call the relevant health clinic directly. The list of Malaysian government clinics and their phone numbers are available through this link.

In case you don’t know, the appointment system at the clinic or Janji Temu Klinik System is a collaborative initiative between MAMPU and MOH to digitize health and dental services in the country. The initiative is taken through the Division of Family Health and the Dental Health Program.

The service is accessible via the MyGovernment portal or via the System Janji Temu Klinik KKM mobile application available on Google Play Store and Apple App Store. Malaysians and non-Malaysians residing in the country can use the service to book appointments online for health services at government clinics.

So, are you affected by the system failure or have you already used the online appointment booking service? Share your thoughts and experiences with us in the comments below and stay tuned to TechNave for the latest tech news in Malaysia and beyond.