Online consultation service launched for COVID-19 positive patients

MANILA, Philippines – Health maintenance organizations (HMOs) PhilCare now offers COVID Home Care Telemonitoring, an exclusive online consultation service for members who test positive for the viral illness.

The program allows affected members to receive advice from PhilCare’s home care physicians via video call.

“We recognize how difficult it has been for many of our fellow Filipinos, especially those positive with COVID-19, to get the medical care they need with emergency rooms becoming overcrowded and our healthcare system becoming overcrowded. overwhelmed. Our goal for COVID Home Care Telemonitoring is to help alleviate this burden and provide Filipinos the same quality of care possible without leaving their homes, ”said Jaeger Tanco, President and CEO of PhilCare.

“The ability for people to quickly and seamlessly interact with physicians via smartphones, laptops and other gadgets marks a significant shift in modern healthcare. This company is not just about helping to solve health problems, but to do it as quickly and as efficiently as possible with technology as a driver, ”he added.

According to the company’s CQ Wellness Index, seven in ten Filipinos said they were afraid of going to a hospital or clinic for fear of contracting COVID-19.

Affected patient-members will need to have a copy of their RT-PCR or COVID-positive confirmatory antigen test results with them to benefit from the service. It should also be indicated if they have mild or moderate symptoms, or if they are asymptomatic.

Affected members can benefit from this service by accessing DigiMed PLUS through the PhilCare website at and clicking on “Member Gateway” in the Gateway menu. Members registered in Member Gateway can then log in, while non-registered PhilCare members simply need to register.

Once inside the member gateway, members should select “DigiMed PLUS”, then “Do Digital Consult”. Then, they must select “COVID Home Care Telemonitoring” to schedule an appointment with a doctor for a video consultation, then indicate “COVID Positive Telemonitoring” as the primary complaint before confirming their respective requests.

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