Online consultation with docs witnesses spike: The Tribune India


Deepkamal Kaur

Tribune press service

Jalandhar, July 10

The concepts of telemedicine and video consultation have become standard practice for doctors in metropolitan cities, but the trend also seems to be catching up with the residents of Jalandhar, due to the spread of the Covid.

Doctors say patients avoid going to hospitals as much as possible and only physically approach them when there is a serious emergency. For their routine problems and their post-operative consultation, they either seek the doctor’s advice by phone or use the WhatsApp video mode.

Many doctors say they took telemedicine software, which is also now legal to use as the Medical Council of India has cleared it for patient safety due to the spread of the virus. Everything from finding an appointment to discussing their health concerns and paying is done through the software. But they said that instead of coming through software, Jalandhar’s patients were more comfortable seeing doctors by phone and video conference.

IMA President Dr Navjot Dahiya said: “Telephone counseling is becoming very common for patients with depression. Many patients have purchased pulse oximeters and have started to manage their symptoms on their own after us. asking for advice. “

SPEAK

Telemedicine is more widespread in certain specialties related to psychiatry or throat disorders. So far, only 5-10% of patients come via this mode. But a large number of patients call for a telephone or video consultation. –Dr Navjot Dahiya, President, IMA Pendjab

Patients are avoiding the hospital these days. Many of my operated patients now consult me ​​by phone. They show me the injuries on the video and I suggest changes in medicine to them accordingly. If there is a need to visit the hospital, we even call them. –Dr Kamal Gupta, consultant surgeon

Teleconsultation helps to avoid social clutter and we use it in between. Whenever parents want to consult us about their children, I give them phone appointments 15 minutes apart. But I do not charge them for such a service. –Dr Anshuman Verma, Pediatrician

Only 35% of patients went to hospitals. Since MCI legalized the telephone consultation, we try to help patients as much as possible, especially those in remote areas. We call patients to the hospital only in acute emergencies. –Dr BS Johal, Orthopedic Surgeon