On Wednesday, Practo, the leading digital health platform, launched online consultations in 15 vernacular languages.
This initiative will allow users to choose a doctor who can speak in their preferred language, including Hindi, Marathi, Tamil, Kannada, and Bengali – and more will be added soon.
âWith a determined goal of creating equitable access to quality healthcare, Practo has spent the past 12 years creating products that meet the needs of a diverse user base. This gave birth to new products and more layers in the old ones. Siddhartha Nihalani, vice president of product growth, Practo, said in a statement.
“By enabling interactions in native languages ââfor online consultations – which undoubtedly enjoy wide acceptance – we hope to take a further step towards realizing our vision of access to quality health care. “Nihalani added.
With 9 out of 10 new internet users in India being native speakers, an initiative like this will be essential to bridge the digital divide and overcome language barriers in India’s growing digital health ecosystem, said the society.
The vernacular language support feature will now be available on the Practo app and website.
The company also plans to introduce new interface capabilities to make doctor-patient interaction more transparent and engaging.
* Edited from an IANS report